These terms and conditions shall govern the sales of our products.
Please read carefully the general sales condition before proceding with any pruchaes in his website. By using our website, you accept these terms and conditions in full.
OBJECT OF THE CONTRACT AND SUPPLIER INFORMATION
The object of the present contract as the sales between Mr. Vincenzo Caserta and his products sold on www.madeinused.com website, and the client (as buyer
as a third party. The customer acknowledges that to purchase products supplied by the supplier is necessary beforehand to accept the present contractual terms
. Vincenzo Caserta is the owner of the website www.madeinused.com, through which carries out his e-commerce activity. All the complaints can be send to e-mail address shopadeinused.com
If you wish to buy one or more items on sales on the sites, please select them, ounce at the time, adding them up to your basket. Ounce you have selected all the items you are interested
in , you can close your basket and send the order . At this point, a summary page will pop out with a list of all the items you wish to purchase, their prices and the delivery options (with its fees).
You will be asked to choose the payment method.
At the end of the same page, you will find a button “ORDINA/ORDERS” which has to be clicked to send in the order. Once received your order, we will automatically send you a confirmation order e-mail,
Then will send you an e-mail with indicates all the delivery
information and the foreseen date of delivery (DELIVERY CONFIRMATION E-MAIL).
If you choose to pay by credit card/PayPal, the payment procedure will be accessible after the confirmation and dispatch of the order. We will not be able to know you credit card details in
any moment of the payment process, because all the payment details will be processed under a secured PayPal
PRICES AND AVAILABILITY
All the prices are VAT charged.
Madeinused.com sells exclusively unique items and its items availability is present on the site.
CUSTOMS AND DUTIES
Orders shipped outside UE may be subject to import taxes, Customs duties and other fees levied by the destination country. All orders are delivered duties unpaid, and all import taxes, duties
and customs fees,as well as compliance with the laws and regulations of the destination country,are customer’s responsibility.
Payment is usually collected at time of delivery.
The RealReal may provide the international shipper with the product details,including cost, as well as customer name and address or other contact details,so that the information can be provided to destination customs or postal authorities,to the extent required under the laws and regulations of the destination country.
RETURNED GOODS AND TERMINATION
Our return goods policy allows you to terminate the contract within 7 calendar days from the delivery acceptance date, receiving in change a credit for another purchase up to the amount
of the terminated order. In order to exercise your return goods right, you have to send us an e-mail within 2 days from the reception of your goods and, contextually, send the goods back to us following the instructions received from our customer care assistance. The returns must take place with the above mentioned terms. The items must have to be sent back to the sender in intact condition and with their labels. Returned goods shipping expenses are at charge of the client.
RIGHT TO CHANGE ESTABLISHED CONDITION
FACTS NOT TO BE HELD RESPONSIBLE FOR
We cannot be held responsible for any eventual non-compliance nor delay directly imputable to the commitment relating the contract that falls outside our direct reasonable control (due to force majeure). It is considered “due to force majeure” every act, fact, omission or incident that will lie outside our reasonable control and, in particular, as follows (with no limits): – Strikes
– Civil revolts, invasions, terrorist attacks, war (declared or not), war threat.
-fire, explosion, snow storm, flooding, earthquake, epidemic, or any other natural disaster.
-impossibility of using train, ships planes, transportation or any other public or private transportation
– Impossibility of using public or private telecommunication.
– Acts, administrative order, legislation, law or government restrictions.
– Strikes, errors or transport incidents, maritime, postal or of any kind
That means that our commitment to respect the contract will be suspended during the period in which the “majeure force” will stay in place and we will extend the time of contract observation during this period. We will make any effort in order to find a solution in order to respect our duties whenever possible notwithstanding the unforeseen difficulties
All the illustration, drawing, icons, graphs, photos, images and any other element in the website are exclusively propriety of Madeinused.com. Copy or usage of any of these elements does not involve any right. Hence the reproduction, publication, transmission, change or distribution of this website is strictly forbidden (software included)
USED CLOTHING ITEMS
The garments sold in MADEINUSED.COM are a result of more than 40 years of research and could be worn out, discoloured, or deteriorated due to time and stocking/conservation methods. The purchase of these items is suggested to the fashion sector operators or collectors for this specific market
ASSISTANCE / CUSTOMER CARE
For any queries or assistance relating to any item on sale on Madeinused.com please contact us on [email protected]