Shipping & Returns

SHIPPING
All items bought through Madeinused will be shipped in Mail Boxes etc. and MBE. The delivery times will be within 3⁄4 working days, from the payment date (confirmation order date ?), in Italy, for any other destination please contact the assistance.
In order to avoid any problem during delivery (wrong address, receiver unavailability, etc.) is very important to correctly fill in the order in the delivery section with a right address and especially with a contact telephone number.
Please contact the assistance to get delivery fees for any other countries. Deliveries amounting over 250,00 euro are free (all import taxes, duties and customs fees,as well as compliance with the laws and regulations of the destination country,are customer’s responsibility).
If any special types of delivery are needed, please do not hesitate to contact in order to help you out with the best solution possible.

RETURNED GOODS
All items presented in www.madeinused.com is for fashion sectors operators and collectors.
Goods defects, wear and tear, holes, discoloration, etc are to be considered as normal characterising elements of the garments defined Vintage or Storic. www.madeinused.com is a website useful to create new collections. The garments have to be considered as inspiration or research material for garments collectors. Madeinused has the right to refuse any returned goods without a valid motivation.

CUSTOMS AND DUTIES
Orders shipped outside UE may be subject to import taxes, Customs duties and other fees levied by the destination country. All orders are delivered duties unpaid, and all import taxes, duties
and customs fees,as well as compliance with the laws and regulations of the destination country,are customer’s responsibility.
Payment is usually collected at time of delivery.
The RealReal may provide the international shipper with the product details,including cost, as well as customer name and address or other contact details,so that the information can be provided to destination customs or postal authorities,to the extent required under the laws and regulations of the destination country.